Shipping & Returns

United States Shipping
Ventahumidifier ships to all US addresses except Alaska and Hawaii by Fed EX. FED EX affords both our customers and us tracking and insurance on your order. Please provide a full street address for shipping. Fed Ex does not ship to P.O. Boxes

Return Policy

ventahumidifier.com/ A&B Distribution LLC will be happy to accept all returns as long as the following criteria are met:

  • A return merchandise authorization number (RMA) must be issued in order to return a product. Contact us at 1-888-333-8218 for return details including Return Authorization numbers. No credit will be issued for products returned without a valid RMA number.

  • Products must be returned within 30 days of receipt. 
  • Only products in brand new, saleable condition, or "defective on arrival" products (non-repairable) can be returned. 

  • Shipping charges are customers responsibility unless product was received "defective on arrival". 

  • There will be a minimum 20% restocking fee on product returns unless product was received "defective on arrival".  No returns on "CLOSE OUT" or "DISCONTINUED ITEMS" products.

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